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kiwiajeossi
Traveller
51 comments

Posted 6 years ago

I successfully bought our tickets on the night train from Köln-Wien via the affiliate link on this site an hour or so ago, thank you! It was very straightfoward. I\'m trying to do the same for the Wien-Venezia train, but it is not as simple. I can\'t seem to find a way to select 1st class, nor can I find Eurrail (or Interrail) as an option when it asks for passes/discount cards. What am I doing wrong?

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Flo
Traveller
10723 comments

replied 6 years ago

I assume you booked the reservation via the DB website [ux]https://rail.shop/bahn[/ux] - the booking engine there allows only rail pass bookings if at least departure or arrival city are in Germany.
To book the Vienna - Venice nightjet your best option would be to phone ÖBB at +43 5 17 17 and have the reservations sent to you by post or collect them at a station in Austria.

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kiwiajeossi
Traveller
51 comments

replied 6 years ago

Thanks! Since we\'re coming into Wien Hbf anyway, I guess it would be easiest to collect the tickets from there. Would you recommend collecting them when we arrive from Köln on the 10, or prior to our departure on the night of the 11th?

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kiwiajeossi
Traveller
51 comments

replied 6 years ago

" your best option would be to phone ÖBB at +43 5 17 17" I tried this just now, after finishing my 21:00-02:00 night shift. I was able to follow the prompts for which number to slect for buying a ticket, then when the sales rep answered in German, the conversation went as follows:
Me : "Entschudigen Sie bitte, aber ich kann nicht Deutsch sprechen. Sprechen Si English"
Rep: "Einen Moment bitte"
30 seconds of silence then
"Call ended"

I might try email :)