Mohammadanjomshoaa
Traveller
0 comments
Posted 6 years ago
I bought a Strasbourg ticket to Paris I made an incorrect email. I can not get a print. Please guide.
Ticket
Mohammadanjomshoaa
Traveller
0 comments
Posted 6 years ago
I bought a Strasbourg ticket to Paris I made an incorrect email. I can not get a print. Please guide.
Flo
Traveller
10723 comments
Hi and welcome to railcc!
Where did you buy your ticket? You have to contact the train company and ask them for help.
Flo
Quenzon
Traveller
97 comments
Hi Mohammadanjomshoaa,
if you payed by credit card or bank transfer, have a look at your bank account or credit card statements. In case of a successful withdrawal by the train company, there will be an item containing your booking number. Contact the train company with this booking number and explain the problem to them. If there was no withdrawal - well, no problem for you, just get another ticket :)
Best,
Quenzon