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Jim1987
Traveller
3 comments

Posted 6 years ago

Hi
My journey Wienn to Praha had changed and didnt receive an email for that!
I cant find my train the same time i booked it from obb website, and have notification that my journey had changed! So what i can do now? Can i use Other train the same day? I paid for that tickets and now how can change train?

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Flo
Traveller
10723 comments

replied 6 years ago

Hi and welcome to railcc!

What kind of ticket did you book; for which connection? What has changed? Where did you get that notification?

Flo

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Jim1987
Traveller
3 comments

replied 6 years ago

Thanks for the quick reply!
I booked tickets from www.oebb.at the economy tickets 2nd class. On the start page www.oebb.at have my journey Wien HBF to Praha 27/12/2017 11:10 at the bottom have notification that journey had changed and show me alternative trains! And the link send me to a new search

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Flo
Traveller
10723 comments

replied 6 years ago

Did you already book a ticket? If yes, do you know what kind of ticket you booked? Full fare? Sparschiene?

Is this the notification text?

"Please Note: The timetable data for the 2018 timetable year are not yet complete. Changes are still possible."

If yes, this is due to the timetable change on December 10. As far as I know, the 11:10 departure from Vienna will run in 2018 as well but I dont know the exact reason why it currently isnt available. It surely will return within the next days.


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Jim1987
Traveller
3 comments

replied 6 years ago

Yes i booked the tickets and paid. Its Sparschiene.
And the notification is that “Your journey had changed” and there is a link “Find alternative trains” going to make a new search
My train isnt 2018 was 27/12/2017 11:10 RJ74, if you make a new search you cant find it

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Flo
Traveller
10723 comments

replied 6 years ago

OK. So you do not have to worry - RJ 74 will definitely run on your travel date. I assume that it is only temporary that it isnt shown online. As in 2017 there will be direct Railjet trains from Vienna to Prague every two hours. :)

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Jim1987
Traveller
3 comments

replied 6 years ago

Ok i hope so,
Thanks