How to contact railcc. NOTE: we do not give personal email support for ticket bookings or rail travel questions. Please use the friendly forum!
I have a question
We do NOT answer questions about travel and tickets by personal mail or phone. No exception! Why? It is impossible! We are a personal project made by some friends and not a company. Instead we offer you our big and friendly forum, where you always get fast and detailed answers to your questions.
ticket returns and payments
rail.cc is not the support of railway companies. For questions about refunds and payment problems, please contact the company directly where you bought your ticket from. rail.cc does not sell train tickets, we only forward you to external websites.
Deutsche Bahn: bahn.de
Do you have further questions and need assistance? Do not hesitate to ask in our friendly forum where you always get detailed help.