stepnosound
Traveller
0 comments
Posted 6 years ago
Problem with full name on it. In my pass full name written like: last name and then goes first name, but in second traveler\'s pass it starts with first name. Other information is correct. In each pass the name that goes in second position has only one letter. Are there any problems with using it on the trip?
Flo
Traveller
10723 comments
Hi and welcome to railcc!
You have bought your pass via our partner link, correct? Please contact the support team of interrail.eu directly at: >>railcc.customerservice _at_ interrail.eu<<
The most important thing is that your passport/ID number and surname are printed correctly on your pass. If only the first letter of your first name is printed on the ticket this wont be much of a problem in real life; however I would definitely recommend to contact the customer service via the email above. We at railcc have nothing to do with the purchasing and ticketing process of your Interrail pass so unfortunately I can only forward you to the above adress.
I hope everything will be working out. :)
Flo